How do I fix an issue with restoring emails from Outlook Junk mail folder?

By gclifton_BANNED1234567891 ·
My wife's PC is XP Pro SP3, Office 2003. She's having an issue with moving emails from the Junk mail folder to the Inbox. When she drags them over or uses the "Not Spam" button. The emails just disappear. I've checked all the folders that are showing and the emails aren't there. Maybe I'm just having a senior moment but I just can't figure it out.

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I don't know if this will help but

by HAL 9000 Moderator In reply to How do I fix an issue wit ...

A long time ago I had a similar issue and found that the only way I could move Mail Around to Save to Folders that I needed them in was to Right Click on the E Mail or Group in question and then select Move to Folder from the Drop Down Menu.

I don't know if that will work with any Rules that may be applied as I was just moving from the In Box to Storage Folders.


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