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how do i fix hp mini 311-1039 crashes?

By omensah ·
my hp netbook mini 311-1039 (running win 7) crashes very often displaying the BSOD (blue screen of death) with a message "bugcode_usb_driver". Does anyone have an idea what this is all about and possibly how to fix it? thanks.

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RE:- bugcode_usb_driver

by OH Smeg In reply to how do i fix hp mini 311- ...

There is a problem with the USB Driver.

As to how to fix the Full Error message would be helpful.

Also how old is the NetBook here? If it's Under Guarantee what has HP said about this issue?

HP has quite a few Updates for these systems so have you applied them all?

Col

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