How do I get PC Tools SpyWare Doctor to respond to a problem I have

By gadfly5 ·
I can only receive my emails once I shut down SpyWare Doctor + Anti-Virus and reboot my system. I have recently paid and received my 2010 version from PC Tools. This has never happened to me before with all the other versions of SpyWare Doctor + Anti-Virus I have received and paid for.

I have sent numerous emails and received absolutely nothing in reply. I need some Professional help, thank you.

Yours sincverely,
Dr Michael Clarke

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Well, at a guess the security is set too high ...

by OldER Mycroft In reply to How do I get PC Tools Spy ...

It may well be that this latest incarnation of Spyware Doctor has its security settings at a higher level BY DEFAULT.

I suggest you examine the Settings page, lowering whatever sliding scale is available, by at least one notch. There may even be a specific email blocking routine that is presently enabled (what purpose that would serve is puzzling though).

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