How do I get system up and running again?

By dlander ·
Started backup to disc a week or so ago and nothing happened. I did the same thing I always do but my system froze. Did hard shut down started back in safe mode and I can not get system out of safe mode.
By now you are aware I am not a IT person and am clueless about technology. I came across your site a couple of month's ago and was overwelmed by all the info. just had to read and join. Sorry! But if anyone can help it would be greatly appreciated.

Thank you,

Debbie(clueless in tennessee)

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OK so you have some kind of Windows Involved here

by OH Smeg Moderator In reply to How do I get system up an ...

What is it? What is the Service Pack and Update Level and probably more importantly why can you not restart in Normal Mode?

What happens?

In Safe Mode things like the Video Drivers are not loaded and depending on which version of Safe Mode you are using some Windows Components do not get loaded. So I would assume that a Repair Install is required here.

Of course telling you how to do a Repair Install varies depending on the version of Windows Involved so there isn't much more that I can help you with here till you respond.


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