how do i get the correct driver for my ethernet controller?

By ecstaticjoe ·
Good day to the TR community.
i formatted my hp pro 3400 series MT, i thought all the drivers should be pre-loaded, but i noticed the SM BUS CONTROLLER,PCI COMMUNICATION CONTROLLER and ETHERNET CONTROLLER drivers were missing. i was able to restore the sm bus controller and pci controller from the APPLICATION and DRIVER RECOVERY DVD that came with the system.but was unable to restore the ethernet controller. the realtek driver for ethernet controller on the hp website for this product isn't working. when i try installing an intel driver, it tells me NO INTEL ADAPTER ARE PRESENT IN THIS COMPUTER.
System spec is: Win 7 Pro 32-bit, 2 GB ram, Intel?? Pentium?? Processor G630 (3M Cache, 2.70 GHz).

Any help will be appreciated,
Thanks in advance.

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All Answers

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You may have a problem with that controller...

by SmartAceW0LF In reply to how do i get the correct ...

if the driver supplied with your Drivers disc doesn't work you can go to the HP site, click on Support and download the driver for that particular machine. By the way, it sounds as though yours is a Realtek controller. You will not find those on Intels site as they are a totally different company. While you could search around and try to find different Realtek drivers to work, I am loathe to suggest it. In my experience, the HP support site is as good as any manufacturers site in the world in having the proper things listed for a given machine.
If you are running Windows 7 and you have any other method of connecting to the Internet with that machine, you can load Windows Update and it may -even likely will- find the proper driver for you.

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Reponse To Answer

by ecstaticjoe In reply to You may have a problem wi ...

thanks for the response,
unfortunately the realtek driver on hp support website for my device does not work.i think the only way around it is connecting the system to the internet through a dongle,so i can update the driver with windows update.
any other advice will still be welcomed.


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The LAN Driver for that System is a Realtek not a Intel Driver

by OH Smeg Moderator In reply to how do i get the correct ...

As Noted above these are different companies completely different companies and what one makes will not work with the other.

You can get this driver from the HP Web Site by entering your System Model and selecting the OS you have loaded. With 7 there are 4 options 7 Home 32 Bit, 7 Home 64 Bit, 7 Professional 32 Bit or 7 Professional 64 Bit. Doesn't matter if you have Home or Professional but it certainly does matter if you have a 32 or 64 Bit OS. Here you need to right driver for your OS so if you have a 32 Bit OS get the 32 Bit Version and if you have a 64 Bit OS get the 64 Bit Version.

As you have a Realtek Ethernet Driver with this you generally need to Update the Driver from the Device Manager so go to the Device Manager after downloading the Realtek Driver and right click on the Ethernet Controller and select Update Driver from the Drop Down Menu.

Select where you saved the Realtek Driver when prompted and click on whatever goes for Next/Update or whatever in 7.

That will install the Ethernet Driver.


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Reponse To Answer

by ecstaticjoe In reply to The LAN Driver for that S ...

hi Col,
the realtek driver on the hp website does not seem to be the actual driver, it tells me installation successful but the ethernet driver is still missing from the device manager.i autorun the driver and even update driver from device manager, but its still not working. i thought of installing the intel driver at first because the processor is intel and ethernet hardware is joined on the motherboard.

thank you.

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maybe your device is defective.

by databaseben In reply to how do i get the correct ...

if the driver doesn't take by the o.s., then device may actually be defective. if so, then it may have been destabilizing the o.s.

but there are all kinds of Ethernet replacement devices you can buy and use, like usb types to bypass the onboard defective one

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