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How do I make our ECM system accessible via internet?

By lordnacho ·
Hello everyone,

Forgive me if this is a bit of a newbie question but I'm new to the field in my first position after finishing school.

I'm working (interning actually) at a small company and the former IT admin whom I'm taking over for was in the process of implementing an open-source ECM system called Alfresco. By my understanding, it's something similar to Microsoft's SharePoint and is tied into ActiveDirectory. He has already configured the server and the system runs on our virtual machine hosted on our server.

The problem is that nobody outside of the LAN is able to access the system. We registered a .net domain but since the service is hosted locally, I'm assuming that the reason it can't be found has to do with the DNS settings on our server. I'm at a bit of a wall and don't know where to take it from here. Any help would be appreciated. Thanks!

-Justin
IT Intern

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Got firewall?

by robo_dev In reply to How do I make our ECM sys ...

Typically a server is protected from the external network via a firewall, and firewall rule changes would need to be made to allow external connection to that server and service (application).

So the Alfresco app, which I am not familiar with, probably uses port 80, if it's a web application, or some other port or ports if it is not.

Note that typically there are MANY additional steps that are required to ensure that only authorized individuals can connect to the service or application, as simply opening the required firewall ports would get you hacked in a heartbeat.

There are some applications that really cannot be run from a remote client over the Internet. In that case either a VPN or remote-access solution such as LogMeIn or GoToMyPC may be required.

Is there someone doing firewall administration, or is that now 'You' ?

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port 8080

by lordnacho In reply to Got firewall?

Alfresco is essentially a front end to facilitate check-in and check-out from Google Docs using logins and passwords from our domains ActiveDirectory. It uses port 8080, MySQL, and something called Tomcat.

Yes, I am now the one responsible for firewall administration and virtually anything and everything IT related.

The former IT admin went back to Grad school and I was hired as an intern about 2 months ago just before finishing my BA in Business (Information Systems) however all my networking experience has been of a personal/residential nature.

Thank you very much for your time in helping me with this issue.

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