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How do you tackle unsolicited e-mail?

By MaryWeilage Editor ·
Does the influx of unsolicited e-mail make you frustrated, angry, hopeless, or all of the above, as discussed in this week's Application Developer Management newsletter? How has your organization attempted to combat unsolicited e-mail? Will you lookinto content filters or TRUSTe as possible solutions to your problem?

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Hotmail junk filter

by peter.reynolds In reply to How do you tackle unsolic ...

I like and use the hotmail junk mail filter. I have to log into my account each day to remove unwanted emails. I block each individually adding the domain part of the senders address to my filter not the full email address as the senders name may change, and frequently does. This way my spam mails are caught and dumped straight into a junk mail folder. I still get plenty of new mails each day, but not as many as are in my junk mail folder, unread.
I am now seeing if I can get Outlook to dothis for me, please Microsoft add this facility in.
I also find it pointless to try and unsubscribe myself, if such a link is provided as most companies seem to disregard this. I have only managed to have myself removed from one such company, and that was after several emails, the last using lots of very offensive and foul language. Is this really the only way to get rid of them.!!!

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teeth against SPAM

by alias4jrg In reply to How do you tackle unsolic ...

Your article in APPLICATION DEVELOPER MANAGEMENT E-NEWSLETTER for January 15, 2003, concerning unsolicited email, as you seem to like to call it, is a whitewash. It suggests worthless requirements which will only provide walls behind spammers can claim to hide. Instead why don't you tout a process that has real teeth to bite spammers, such as the following story from "Wired"
described below?

Imagine if you could charge people for wasting your time. An IBM researcher has hatched a plan tomake it possible.

In "Selling interrupt rights: A way to control unwanted e-mail and telephone calls," a paper published last month in IBM's Systems Journal, Scott Fahlman argues that spammers should be
charged each time they trespass your inbox.

Summary news story and some discussion at Wired:
http://www.wired.com/news/technology/0,1282,56788,00.html

The paper itself:
http://www.research.ibm.com/journal/sj/414/forum.pdf

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eSpam - beyond the inbox

by Desert__Rat In reply to How do you tackle unsolic ...

One of the bigger issues also that needs to be addressed, possibly via additional legislation, is the email address list circulation. I may opt out of one list but my reply just validates my email address and puts it up for sale. As I understand it,sale of valid email addresses accounts for more profit than the actual product they're peddling over time. Any legislation that seeks to enforce opt in/out rules should include not allowing further spreading of validated email addresses if I opt out.

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Spam, Junk, or Unwanted

by tjl1962 In reply to How do you tackle unsolic ...

I don't care what you call it, just make it go away!! Enough already. I was forced to change my email address after seven years because of this crap. I deleted 36 emails today, and will delete another 36 tomorrow. I now have two email accounts, one for family/friends, and one for all else.

Have legislation stop the selling of address, Home and Email. I am getting crap from businesses that I've never dealt with. They say that I agreed to some other web sites agreement that allows them tosubmerge me with this crap. When I try to opt-out, I only get slammed with a ton of more crap email.

So there it is, stop the selling of addresses and have the opt-out option work. Real easy.

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I have the solution!

by JumpBackJack In reply to How do you tackle unsolic ...

I highly recommend Matador by MailFrontier. They have an exhaustive centrally-maintained blacklist. When any user marks a spam as junk, it gets recorded back to MailFrontier for all Matador users. (Of course you can control how much you want to trust the "collaborative" blacklist.) You have total control over allowed/blocked addresses AND allowed/blocked domains. There are extensive reports and graphs.

But one of the neatest features is if an e-mail is not on your allowed list, blocked list, or the collaborative list, it holds the message (NOT in your Inbox) and sends an e-mail "challenge." This challenge requires an actual person to answer a very simple question (how many puppies in this picture, etc.) Spam mail servers obviously can't handle this response and thus you never see the e-mail. Legitimate e-mail senders simply answer the question and then Matador delivers the original to your Inbox and adds the sender to your allowed list. Don't worry - when you first install, it takes all your contacts and every address in your Sent Items folder and adds them to your allowed list so they will never be bothered by this challenge when they e-mail you. And the people who do see it have told me it is polite and easy to use.

I went from around 20 spams a day to 0 in about a week. And unlike Outlook's junk filter, Matador NEVER puts a good e-mail in the Junk folder. For people who use e-mail a lot, Matador is the best $29.95 you will ever spend. (And no, I don't work for or represent MailFrontier - just want to help the on-line community control spam).

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