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How does your school system handle computer maintenance?

By RPMUISE ·
One school system I work with has about 10 technicians and 2 managers for 50+ schools. The techs spend their days running from school to school, trying to manage literally thousands of work stations which run on Windows 98- Vista. I'm trying to convince them to set up a depot system so the techs don't have to spend half their time traveling? Anyone have any suggestions?

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Pick up service

by mjd420nova In reply to How does your school syst ...

One client, a school system, has a quantity or spare units equivilent to ten percent of their total number in each location. Once a week I stop at each location I'm assigned to, twelve in total, and pickup any failed units and return repaired units. We are also responsible for the networks but they seldom give us much trouble. We have three other techs who handle a like number of locations and we return our bad units to a single location where in-house techs do the repairs and if neccesary reload the OS.

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