How long should you upward manage... - TechRepublic
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November 24, 2005 at 12:12 AM
te-konsult

How long should you upward manage…

by te-konsult . Updated 20 years, 6 months ago

…before realising that something is wrong and needs fixing?

My situation is this…

I work for a small consultancy, only 5 employees to date, but we are a daughter company of a larger IT business.
After some politics and a shift in top level personnel we had a new director start about three months ago.
It’s his first directorship, so I was accepting of a little settling in period as he took the reins and expected him to be trying to prove himself both to us as longer standing employees, and to the CEO of the parent company.
So far he’s getting results, however his personality and behaviour indicates that he is pushy, agressive, disorganised, hasty and bad a communicating his needs, or the business situations to the staff reporting to him.

A typical quote would be…”I’d rather make a fast decision and live with the consequences, than take a little more time and make a better informed decision.”

Frequently his poor communication is putting his team in stressful situations, both with him and with clients, by asking asking us to perform tasks without giving enough details or explaining his reasoning.
I accept that in some situations explaininng the reasoning may not be required or appropriate, but giving detailed instructions is essential!

It’s like him handing one of us a shovel and telling us to dig a hole. Neglecting to tell us the dimensions of the hole, the location and reason why he needs it.
Then of course he gets angry and frustrated when the hole doesn’t match his criteria and takes it out on his staff.

On top of this he is not responsive to us as employees when we question his requests to determine further details, making the whole situation a vicious circle and breeding stress and disatisfaction amongst the team.

So, the question is this…

When and how should you raise this type of issue your direct superior, the one you are having to second guess and tidy up after?
Should you even raise it as an issue? will that do more harm than good?
Should you sideline him/her and go to their direct superior?

thanks for listening…

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