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September 14, 2006 at 03:08 AM
willpd13

How many people are having problems with printers disapearing on windows XP

by willpd13 . Updated 19 years, 9 months ago

Hi All,

We seem to be getting quite a lot of problems with printers disappearing on Windows XP machines and the add printer wizard stops working. This is being caused by the problem described at http://support.microsoft.com/?kbid=271248
The only additional DLL in the windows folder seems to be SETUPAPI.DLL.

I was wondering if anyone else was having this problem and if so have you managed to find out if a piece of software that has been installed is causing it.

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