Question

How many SSD and HDD slots are available in Alienware 17 R5?

By selva_racp ·
I have purchased an Alienware 17 R5 laptop. I was planning to buy additional SSD to install in my laptop. But I got conflicting information throughout the internet including Dell sale representative. I am completely take aback with this amount of confusion.

I have bought a laptop with "512GB PCIe M.2 Class 50 SSD + 1TB 7200RPM HDD".

On checking the Alienware 17 R5 Specification document( https://topics-cdn.dell.com/pdf/alienware-17-r5_users-guide_en-us.pdf ) I confirmed to myself that there are 2 SSD slot, 1 HDD slot and 1 Intel Optane slot. Is this right???

Please help
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Dell Sales told me there are limits on after-sale drive upgrades

by DK-Aus In reply to How many SSD and HDD slot ...

This answer is a little late, but maybe it will help someone else.
I've been looking at the r5 and was also looking at ways to upgrade the hard drives because I need a fair amount of storage (my AW17r2 has been upgraded to 3TB across 2x 2.5 inch SSDs).

After multiple attempts, eight days, and conflicting information, Dell Sales have advised that there are 2x M.2 PCIE 2280 SSDs slots and a single 2.5 inch SSD slot (as shown in the manual), but that they cannot accept more than 1TB drive in each of these slots without seriously degrading the transfer speeds of the drives. This sounded like nonsense, given that other computers can be upgraded in this way, but they confirmed it with their tech support people.

Importantly, they said that upgrading the drives after purchase would void the warranty on the whole computer. This would appear to violate Consumer Law here in Australia, and I have read that the rules are similar in the US. In any case, there is no way that I will be buying a computer which has a maximum storage capacity as my current five year old model from the same series.

I would have said all of the above was rubbish, but I have it in black-and-white in emails from Dell.

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