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How much would you charge?

By Shanghai Sam ·
Working as an independant, how much would you charge per hour to rebuild a computer's software (installing everything from the OS up)?

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by Shanghai Sam In reply to How much would you charge ...

Call various computer repair places in your area. You can pretend to be a customer and ask them, for example, how long do they think it will take to load software products 1, 2 and 3, and how much will it be? Since I myself don't do independent computer repair as my main source of income, I go very cheap. I offer the customer a free 30 min diagnostic. If I can fix it in under 30 min, consider it a gift, and spread the word please. If I am able to determine what I'm going to have to do within that first 30 min, I will write it down and also write down the estimate of how long it will take to complete and what the charge will be. I charge $20 an hour for "exploratory" computer work. So for the answer to your question, I would spend the first 30 minutes making sure your basic hardware works. I would make sure I have drivers for your devices. I would write down all the software you want to have loaded, in addition to any hardware problems that I will need to fix, which would become the Statement of Work. I would have you initial and date the Statement of Work. I would estimate the amount of time it will take me to load the software and add that I am not responsible for damages resulting from lost data or computer malfunction, and have you initial and date that too. I would calculate the estimated total and discuss payment terms. Put the payment terms on your estimate BEFORE you do any work, because otherwise you might be in for an unpleasant surprise if the computer gets left with you.

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by Shanghai Sam In reply to

I talked to the PC tech at my school. He said that when he did independant work, he charged about $45 per hour for normal stuff, and $70 networking problems. Although he did say that he usually charged for an hour, spent 4 there, and didnt charge anymore. Still looking for your guys' opinions.

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The market rules.....

by Shanghai Sam In reply to

Over a decade ago I made a good living for many years as an independant PC/Network consultant, with many happy customers.

Not knowing what you are capable of doing and where you are located and what the labour market is, I couldn't hazard a guessas to what you should charge.

I can say the idea of finding out what people who provide similar service charge and working from there is a good one. If you continue to get work from someone then your price is not too high.

And I also like the suggestion of not nickel and diming someone to death. Charge an hour when you work an hour and a half, and you will find you don't spend time arguing with customers over how long something took.

Don't charge a customer for time you spend learning something new, only for the time you would have spent fixing it had you already known.

Give lots of free advice.

Get to know your customers business.

Don't be the most expensive guy around, but be the best value.

If your customers haveno internal support - see if it makes sense to be their PC purchasing person, their networking person etc. If you can't do these things yourself, find someone who can and partner with them.

Most of all, make it easy to do business with you.

Good luck


James Linn

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depends

by williamcaput In reply to The market rules.....

It depends on your experience and know-how. If your really not that good (ie MCSE certified) then I would charge in the range of 20-25 dollars. If you have some experience and can get the job done in a reasonable amount of time, then 40-45 an hour is justified.

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