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how to arrange your deparmental resouces - need advice?

By fatchai ·
hi :

I am working in an system infrasture support department in a big local bank in my area. My department has 8 staffs. Beside my boss, each of us is reponsible for support or system change managment for one application product. Base on this arrangment, i see a protential risk that no one will be able to support the system if that person who supports the system has left the bank. I have been rasied my concern to my boss during some casual conversation and he also noticed the problem but he cannot solve in short term due to limited resources. I have tot of 2 person to handle 2 systems concurrently but he said it was difficult to achieve. I am sure many IT management may face such problem before and what suggestion will you suggest to elimiate such risk. tks alot

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