My husband bought a used laptop at a pawnshop. When he bought it they enabled him to change the password at the time of purchase.
He has since been changing his Password when prompted by Windows.8. Last month he changed his password before going to work. That evening when he got home, he took me to ER which ended in me being hospitalized. When he tried to access his computer, he had forgotten the password.
Now we are trying to reset his password, but Windows 8 (which I despise) asks first for a USB drive (which I have) and then for a Windows 8 Start Disk (which I don’t have). We can access the Guest profile; but I don’t know anything about Windows 8 because I really do not like it. ALL my other computers are Windows 7.
My question therefore is this: is there another way to access the Owner profile and reset the password?
Any help or advice would be greatly appreciated. Thank you.
-Stella
