Hi,
I have a HP printer connected to an XP Operating system desktop PC. I have a Vista Op sys laptop hard wired into a router (can do wireless also through same router)that the XP PC is also wired into. The laptop sees the printer through the network (it is set to be shared), but when I try to access it I get an “Access denied can not connect” error. HP website claims Vista supports the printer. The website setup to check your pc for latest versions of drivers does not work (hangs up after doing 100% check).
The printer has been seen by other non Vista PC’s before.
I would appreciate any help. HP claims the printer is not a network device (i.e. ethernet – I knew that hello) but being as it is over a year old they will charge me $35 to check the connections (already done by local PC tech group).
Mike