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How to fix "A network cable is unplugger" issue

By dmdr ·
Tags: Off Topic
Q: Inalambrico n7868r router, a Network cable unplugged issue
Hi techrepublic team, hi everyone,

I've a pretty annoying issue with my Inalambrico Xavi n7868r Router,

http://img6.uploadhouse.com/fileuploads/15074/15074616049c3db45e649e23cc8a4a92b5d04508.jpg

Even it was installed on my pc, and i'm able to connect to device (via 192.168.1.1), i still could not use it to connect to Internet,

The issue is this:
when i try to plug ADSL / Phone line into my router, it disconnects LAN and WLAN in stead.

Error message: "A network cable is unplugged."

http://img5.uploadhouse.com/fileuploads/15074/150746555b6dab58bb446952a8540113ec5f30e2.png

System specs: Win XP SP3,
i try it in a home pc and 2 laptops but always the same problem;

How i proceed and what i get :

1 - Inalambrico router wireless Config :

http://img2.uploadhouse.com/fileuploads/15074/1507460939d5b5da72746d2de2aacff0941fcc56.png

2 - I connect router to AC power and pc but NOT to ADSL phone line :

http://img9.uploadhouse.com/fileuploads/15074/150746107cd24e9dd36ee7d87efe920a8740c05a.png

3 - Then when I connect ADSL phone line to router :

http://img2.uploadhouse.com/fileuploads/15074/150746116672de3a1cb941f9336c284ea5fadf90.png

4 - Then ...

http://img6.uploadhouse.com/fileuploads/15074/15074612deb3ddaf12139b3ea155dad825ab4f5a.png

5 - I take ADSL phone line back off the router :

http://img9.uploadhouse.com/fileuploads/15074/15074613651816caacc70c56d43b8b99d4796d72.png


6 - Then ...

http://img4.uploadhouse.com/fileuploads/15074/15074614f8357384fcd0edaafb5b10739e18865d.png

7 - Then ... :

http://img9.uploadhouse.com/fileuploads/15074/150746107cd24e9dd36ee7d87efe920a8740c05a.png

8 - I try another router, TP-Link WiFi router in stead, and it's working great :

http://img2.uploadhouse.com/fileuploads/15074/15074615d9063fed39403b8e948864a5763be5cf.png

I used the same Rj45 cable, same pc, same ADSL/Phone line, .. I only replace router.
That's mean it has nothing to do with my pc, wires, .. etc, but it's my Inalambrico router that causes the "Network cable unplugged" issue.

Still now :
- i can connect to Inalambrico router LAN and WLAN but not to Internet,
- i cannot connect to LAN/WLAN router at the same time as Internet, i couldn't connect to Internet in anyway.


Before i post i google this but didn't found a definit solution, so if you can help i'm listening,
caus i tried everything i could but didn't fix it,

Thanks

PS: Inalambrico = wireless in spanish

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It definitely sounds like

by .Martin. In reply to How to fix "A network cab ...

there is something wrong with the modem. as for fixing it, there is not a lot you can do.

I would honestly take it back to where ever you got the unit from, they will be either able to repair the faulty component, or just replace the unit.

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