When Windows XP is loading, I get an error message about the userinit. The screen is blue. I can only bring up the icons by typing ‘control panel’ in the task manager.
I’ve never created a manual system restore point and I can’t get back to a system restore point around the date I did a clean up though I thought something had done one. I’ve never done one manually before.
I read somewhere about it being a problem with bad window files but couldn’t get to the files they suggested I copied into a new user profile.
I do have the Windows XP disk, upgraded on-line to service pack 3 and I would be very grateful for some help.