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How to introduce the help desk dynamics to my clients in my company?

By cyberm ·
Hi, can anyone give me tips in how to introduce the help desk to my clients in my company, like a campain? Maybe with posters, images or something alike? Thanks a lot. Greetings from Mexico.

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hmm

by njcsamuels In reply to How to introduce the help ...

signs around the office

email sigs

train dept to transfer calls - after repeats the users should pick it up

periodic annoucements - email n voicemails

surveys or games with small prizes (they remember the giveaway)

ask officers of the company to annouce the dept change

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aka: customer service

by databaseben In reply to How to introduce the help ...

a help desk department is also known as (aka) : "customer service" or "customer services" or "customer support" or "customer support services" or "customer assistance" or "client services"

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sig

by Priyaag In reply to How to introduce the help ...

email signatures will work good.

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