HOw to perform Effort Estimation in IT/support departments

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September 7, 2004 at 10:01 pm #2272691

HOw to perform Effort Estimation in IT/support departments

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by dayit · about 17 years, 8 months ago

Is there a model available to perform effort estimation in the IT/support department, similar to “Function Point analysis for software effort estimation” or is it just historical knowledge/experience and guesstimation ??
or can i adopt FPA to IT projects/operations.

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- September 25, 2004 at 5:41 am #2715291
  
  Yes ! It Is Use Case Point Analysis
  
  by msasaroar · about 17 years, 8 months ago
  
  In reply to HOw to perform Effort Estimation in IT/support departments
  
  I have found a method named “Use Case Point Analysis”. It is very similar to FPA. But it can be used easily at the requirement gathering stage of a software project.
  Search on Google with string “USE CASE POINT”
- September 30, 2004 at 10:22 am #2701962
  
  For maintenance, percentage of development costs
  
  by marco schumacher (at biznesslegion) · about 17 years, 7 months ago
  
  In reply to HOw to perform Effort Estimation in IT/support departments
  
  Taking a percentage of the original development costs for ongoing maintenance is customary. I’ve commonly seen numbers around 15%/year.
  
  This would apply only to changes below a certain threshold of difficulty and size. Above the threshold, changes will have to be estimated (and budgeted) as new development.
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General discussion

HOw to perform Effort Estimation in IT/support departments

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Yes ! It Is Use Case Point Analysis

For maintenance, percentage of development costs

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