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How to Unlock a hidden folders on Samsung s2 320 external Hard Drive

By joeny_m ·
How to Unlock a hidden folders on Samsung s2 320 portable external Hard Drive...?
I appreciate every-one thanks...

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Locked and or hidden how?

by seanferd In reply to How to Unlock a hidden fo ...

Is the file locked (I assume you mean password protected encrypted files), or hidden (you cannot even access the file) or both?

Is the file locked by the software on the drive, or by a computer operating system? Regardless, you'll have to type the appropriate password wherever you are asked, in order to gain access to the file contents. Unfortunately, I do not see demonstrated in any of the manuals <i>where</i> you would be asked for the password to access files or backups or the device itself. For, say, Windows, you need to be in the correct user account or admin, and access the encryption menu by right-clicking on the file. If they are hidden with the Windows "hidden" file attribute, choose "Show Hidden Files" in Folder Options.

If you cannot recall the password, we cannot help you. Contact Samsung if it is the SecretZone™ which is locking the files, etc.

See here for contacting support and documentation:
http://www.samsung.com/us/support/owners/product/HXMU032DA/G22

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