Question

Locked

how to unlock a locked BIOS ?

By ujwaljaju ·
I have a samsung laptop (System Model R528/R72 , windows 7 ultimate os and BIOS Version Phoenix Technologies Ltd. 07JL..

The other day i had opened two user accounts on my pc subsequently my BIOS became locked , now i cannot make any major changes . It prompts me to contact system supervisor to make any changes. what am i supposed to do ?

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All Answers

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OK I'm lost here what exactly do you mean

by OH Smeg In reply to how to unlock a locked BI ...

The other day i had opened two user accounts on my pc

Here I'm assuming that you somehow opened 2 User Accounts in Windows and I'm not sure how that is even attempted.

Also what exactly do you mean by

my BIOS became locked

You are unable to enter the BIOS or something else?

Ideally you need to enter the BIOS before the OS starts loading and if you have got a Password here that you didn't set you need to contact Samsung or one of their Service Agents and get them to repair the system.

Col

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Reponse To Answer

by ujwaljaju In reply to OK I'm lost here what exa ...

I did opened 2 accounts ( one with administrative and the other with normal user privileges).
I am able to enter my BIOS settings but to make any changes say to alter the boot order it doesn't allow me to do so and prompts me to contact system supervisor.

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Sounds like a Administrative Password

by OH Smeg In reply to how to unlock a locked BI ...

Has been applied you need to enter the Admin Password in the BIOS if that's the case.

If you didn't set a Administrative Password you need to contact the NB Service Agent for a solution.

Col

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Clear CMOS

by Clidash In reply to how to unlock a locked BI ...

Sounds like a security feature is enabled. Refer to Samsung's manual on how to clear CMOS on your laptop.

For Samsung NC10 it seems to be:

"All you have to do is open the RAM Hatch, remove the RAM, short the RTC reset pins for like 2-3 seconds, re-install the ram and then boot the system.
Bios will complain that you have to set the date and time but after that the system will boot like on day 1."

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