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HP 1/8 G2 Autoloader issues

By chrysalid ·
Hello,
I've been experiencing problems with my tape loader - that have gone from bad to much worse.

Over the last few months, the need to clean the tape drive has become constant. It went from needing cleaning every 6 or so months, to every few weeks, to every time it's used.

Now tapes seem to get stuck in the drive? (Backup Exec software gets stuck on 'Load' until I cancel).
Inventory shows every tape as bad now.

I ran the HP StorageWorks tool, and as a result upgraded the firmware.
Now I get the following error when running the LTO Drive Assessment Test:
The Short Erase operation failed to complete.
Byte2 0X3 SenseCode 0Xc SenseQUal 0X0 (Write error) ErrorCode 0x5083

Any suggestions??

Thanks in advance,
Amber

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