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HP 4 plus printer on NT

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6 replies

by evileyejoe

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Something is wrong with the driver on NT now. It is shared on this machine for the rest of the office. If I right click on this printer and click properties in NT I get the message, Device settings cannont be displayed. The driver for the specified printer is not installed, only spooler properties will be displayed. Do you want to install the driver now? I try reinstalling the driver there and when I'm done, it will do the same thing over again.

I have removed the printer and removedall references to the 4plus in the registry and then rebooted and reinstalled the printer and it does the same thing.

95 and 98 machines can print through this driver but NT and 2000 can't.

Any help is greatly appreciated.

6 replies

by greg.skelton

Did you DL the latest driver from HP? They have a PCL 5e driver dated 6-26-00. I had a similar problem with another older HP printer and updating the driver helped in that instance.

Good luck.

by shanghai sam

On server side

1) Uninstall the printer.
2) Delete all hp*.* files form HHDD.
3) Download last driver for NT and install it.

This will solve the printer driver problem on the server.

The second issue, the one that lets 95 and 98 to print and not NT and 2k, probably you have installed the comaptibility drivers for 95 and 98 and the server is distributing this drivers to all machines, included nt and 2k. Try installing on one NT or 2k machine the printer locally with the correct drivers (use the new ones downloaded for the server). Once installed locally, redsirect the printer port to the servers shared printer port.

If the client now can print, you have located the problem.

Good luck.

Chris

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