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Hp 5100 printer

By vinncy1 ·
I have a hp 5100 color printer, when I print a document it only prints the top part only i.e if it's a document with a letter-head it will print the letter head only. plz assist.

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Try looking at the Technical Frequently Asked Questions

by OH Smeg In reply to Hp 5100 printer

Available here

http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01366409/c01366409.pdf

Check the Rollers to see if they have gone hard and look at the Drum and Toner Feeds. It sounds as if the Toner is not reaching the Drum here. Maybe

Col

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