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HP 682C not printing correctly

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5 replies

by macgiff

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Original Message Follows:
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I have an HP 682C which does not print as it did with Win 95 OS. I am
now working with an XP Home Edition Dell computer. The printer does not
automaticlly print both sides of the paper when printing a document, The
generic driver does not show any way to change that process except
manually printing a page at a Time. Can you help with the problem?

Win 95 did this job automaticlly.

5 replies

by thechas

You appear to have one of several HP printers that HP has choosen to limit driver support under XP.

Here is the HP link for XP driver installation.

http://www.hp.com/cposupport/printers/support_doc/bpd09005.html

Remove any spaces from the pasted link.

Basically with "legacy" hardware, you get a basic driver with none of the special features.

This is not an XP or an HP problem, it is the fact that manufactures cannot afford to write new drivers for all of their older hardware whena new operating system comes out.

If you require double-sided printing, you need to either get a new printer, or go back to an older operating system that has an HP driver for the printer.

You may be able to get the Windows 2000 driver to workwith your printer.

Chas

by zzmagwheels

I have worked with HP many times in the past and if there is a fix to this they will have it.
Check the new drivers for your printer to see if they include this funtion.
Then if that doesnt work send them and email from there support page on the printer in question and they will respond promptly.
Also some of the other drives will work that are for other HP printers of the same calibur.

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