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HP Color Laserjet 1600 Vista 64bit printing issue

By rick.guru ·
I'm trying to connect an HP Color Laserjet 1600 to my boss' HP tx1000 running Vista Ultimate 64 bit SP1 (you'd think HP computers would run HP printers just fine?). After installing, I did a test page, and the print spooler hung up, and would just crash. I'd tried NET START SPOOLER, but it'd just crash again quickly. I tried deleting the printer from the Printers folder, but it would either hang (even past a restart!) or I was denied access to settings because the spooler service wasn't working. I would have to manually delete the printer and its driver, after which the other printers attached through the network worked just fine. My boss really wants his personal printer to work, though, and I'm at a loss. Any ideas?

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Ok, i will need to know how much memory your boss's computer has..

To do this go to:
BELARC:
http://www.belarc.com/free_download.html
Click on the "Download" big button and run this. It will tell you what is inside your bosses computer, make sure you have his permission though. Basically the more memory your boss's computer has the better it will run and also it will be more stable. Make sure you have the 64bit printer driver with you. What you can do is use this: JV16 PowerTools on x64 Ultimate. Give this a run and see if this will fix your reg errors and clear out any temp files.

Please post back if you have any more problems or questions.

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The computer has 2 sticks of....

by rick.guru In reply to Ok, i will need to know h ...

The computer has 2 sticks of 1 Gigabyte DDR2 RAM. I don't know the exact MHz on it. The processor is a AMD Turion 64 X2 2.2GHz.

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Ok this sounds ok, but you will need to do a another test and clean..

Download this on your boss's computer (with permission of course).
Ccleaner:
http://www.ccleaner.com/
Download this and run it (do not worry it is free). Do a good clean out, then try the printer again.

Please post back if you have any more problems or questions.

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You need the 64 Bit Drivers here

by OH Smeg In reply to HP Color Laserjet 1600 Vi ...

So if you are relying on Vista Drivers and Software it will fail and have the print Spooler lock up and become unresponsive.

You can get the latest drivers for this unit from here

http://tinyurl.com/5c9otn

But 64 Bit Drivers and Software are still currently Marginal.

Col

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