HP Deskjet Installation Software, 32-bit color? - TechRepublic
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February 29, 2008 at 08:17 AM
adam s

HP Deskjet Installation Software, 32-bit color?

by adam s . Updated 17 years, 9 months ago

Perhaps someone with more printer installation knowledge than me can answer the question: Why does printer *installation* software require 32-bit color before it will proceed? More importantly, how do I get around this requirement?

I just bought an HP DeskJet 6988dt. It is networkable and I wanted to use it with some of my older, 1.3Ghz WinXP machines. I never have like HP installation software. I’ve always considered it bulky and slow. Why do companies insist on crippling their good hardware with bad software?

downloaded the 23MB monster onto a network share and then proceeded to run it on each client. After spending 5 minutes unpacking, it begins to run and then halts, informing me that there are errors.

Colors: Installation requires 32-bit color. You currently have your color depth set too low. Open Display Properties… blah, blah, blah.

Well, these computers only go up to 24-bit color. Why in the world would display color depth be a requirement anyway? The installation doesn’t even have any graphics to speak of. This is just insane. What am I missing?

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