I have the above product and it started having a usb comms error coming up all of a sudden, after investigation of the obvious I discounted any calbing issues or usb port sharing problems.
No matter what I have done in response to the HP support centre recommendations nothing works. It did work on our Thinkcentre once upon a time, and the copy and printer functions work without issue, just the scanner wont work anymore, keeps coming up with an error communicating with the PC using USB. All recommendations from HP have failed. Probalby the next thing to do is reload the OS.
I have tested the device on a laptop and everything works, so I cant fault the product.
What’s going on with my thinkcentre is anyone’s guess. Have removed and reloaded HP software a number of times, and have also used
the HP printer diagnostic Utility to rectify the Imaging device / f2100 scanner entry in Device Manager yellow exclamation mark with no luck, still just says the I have an issue with the imaging device. Also have looked at Device Manager hidden drivers to removed them to try and fault find the issue at hand.
HELP!!!
Perry Griffin
Australia
