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HP LaserJet 5L printing problems

By Red Dragoon ·
There is a HP LaserJet 5L that is hooked up locally to a Windows 95 PC and shared to another Win 95 PC. The printing is having two main problems. 1. When User A prints an Excel spreadsheet the botton grid lines are faded and don't stay in the borders, but the main border is not faded. 2. When User B prints a two-page e-mail from Outlook, page 2 is blank. I have changed toner cartridges, reinstalled the drivers, and deleted the printer and all associated files, reinstalling it with drivers fromthe HP website. Please advise.

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HP LaserJet 5L printing problems

by Ann777 In reply to HP LaserJet 5L printing p ...

Try the 4L drivers. I find they work better for both the 5L and the 6L printers.

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HP LaserJet 5L printing problems

by Red Dragoon In reply to HP LaserJet 5L printing p ...

This was the closest solution.

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HP LaserJet 5L printing problems

by MYates01 In reply to HP LaserJet 5L printing p ...

For the printing excel problem, I have no clue. You may want to change ports that the printer is printing too. For the outlook problem, if it's outlook 2000, it's nothing you can do from outlook itself. It's a registry problem. We had this problem the other and there is a zeros where there shouldn't be. Give me a couple and i'll tellyou how to fix it.

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HP LaserJet 5L printing problems

by Red Dragoon In reply to HP LaserJet 5L printing p ...

Poster rated this answer

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HP LaserJet 5L printing problems

by isys In reply to HP LaserJet 5L printing p ...

For the Outlook problem look here:

http://support.microsoft.com

Search for Q185995

For the Excel problem, turn off the borders.

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HP LaserJet 5L printing problems

by Red Dragoon In reply to HP LaserJet 5L printing p ...

Installing the 4L drivers fixed the Outlook problem. Turning off the borders is not an option; it is necessary to the document the employee is printing.

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HP LaserJet 5L printing problems

by derekdcosta In reply to HP LaserJet 5L printing p ...

For the Excel Problem:
Change the Resolution in the printer properties settings to 600dpi and "Coarse". This usually resolves border printing issues.

In Excel 2000 make sure you have included the border to be in Page 1 in the "Page Break Preview" view. (View Menu)... not sure if earlier versions have this feature.

Outlook: Check the "page settings" under the file menu. Check the print settings too.

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HP LaserJet 5L printing problems

by derekdcosta In reply to HP LaserJet 5L printing p ...

p.s. stick to the 5L drivers for the above options.

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HP LaserJet 5L printing problems

by derekdcosta In reply to HP LaserJet 5L printing p ...

p.s.
Printer resolutions must set on each computer.
Stick to the 5L drivers for the above options.

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HP LaserJet 5L printing problems

by Red Dragoon In reply to HP LaserJet 5L printing p ...

Poster rated this answer

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