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HP LaserJet IIID Error Message

By Red Dragoon ·
I need to know what '51 Error' means on an HP LaserJet IIID and how to fix it.

The printer is on a Windows 2000 print server. The print job goes into the queue and is sent to the print device. The print device begins to process the job, then reports '51 Error' and prints a blank sheet of paper with a black streak of ink.

We have already reset the Jet Direct box.

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HP LaserJet IIID Error Message

by robert_a_mocarski In reply to HP LaserJet IIID Error Me ...

Indicates a Beam Detect error. If this error occurs, press the Continue key and the printer will repeat the page. If the printer cannot correct the error after two seconds, a Beam Detect '51 Error' will occur. Replace the toner cartridge and retest the printer.

If the printer was just moved from a cold to a warm environment condensation may have formed inside the printer. Allow the printer to stand for up to 6 hours, until any condensation has dissipated.

If the problem persists repair service is required.

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HP LaserJet IIID Error Message

by Red Dragoon In reply to HP LaserJet IIID Error Me ...

Thanks anyhow. Your answer prompted me to call the service tech.

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HP LaserJet IIID Error Message

by Ann777 In reply to HP LaserJet IIID Error Me ...

My book says the possibilities are:

1) The toner cartridge is defective
2) There is a bad cable in the laser scanner to the DC controller (replace that cable part # RG1-0908-000CN)
3) The fiber optic cable has cuts or kinks
4) The laser scanner assembly is defective

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HP LaserJet IIID Error Message

by Red Dragoon In reply to HP LaserJet IIID Error Me ...

It turns out it was a bad cable.

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HP LaserJet IIID Error Message

by Red Dragoon In reply to HP LaserJet IIID Error Me ...

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