Question
October 10, 2007 at 04:28 PM
paul

HP Laserjet prints infinite copies, no longer notifies in taskbar

by paul . Updated 19 years ago

I’ve got a networked HP Laserjet 4200 that seems to print multiple copies when printing from Internet Explorer 7. It also no longer notifies you when you print in the notification area. It happens when we print credit applications from our website, this is a 5 page print out but it get cut at the third page and continues from page 1 and goes on and on and on. The only way to prevent it from printing is to power down the printer.

We had this problem before (like a month ago) I remove the current driver and printer from all computers and re-added it with an updated PCL6 driver. This solved the issue but only temporary, at that time the problem was only with one computer but now seems to be with multiple, upgrading from IE 6 to 7 didn’t fix anything.

Also, a single computer on our network was getting all of the “document has been sent to the printer” notifications even when he wasn’t printing. I assume there is a problem with this computer that is getting the notifications, I plan to reload that computer if I cannot fix the error.

Any ideas?

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