HP LJ 4200N, Freezes after startup

By clarkd038 ·
One of our LJ keeps on freezing up, I will turn it off and turn it back off and it will print one page, then it will display a "Cartridge Installed" message on the control panel. It will then not let me access any of the menu options.

If I take out the toner cartridge and replace it the printer will go through the process of making sure that it is ok, but the error never leaves the screen.

If you have any suggestions or solutions Thanks ahead of time

IT Specialist

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