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HP LJ4000-4100 tutorials or classes

By tlpfrsd ·
I am the PC technician for a title company that has a HP LJ4000 or 4100 at each workstation. I am constantly calling an outside vendor to fix problems from simple feed roller replacements to more complex situations. The feed rollers cost $10 and the labor is $80...The work takes less than 10 minutes! I can purchase parts by e-commerce, but don't feel comfortable making the more extensive repairs without training. Can someone direct me to online tutorials or classes near San Diego that wouldelleviate some of these labor costs?
Thanks!

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HP LJ4000-4100 tutorials or classes

by Ann777 In reply to HP LJ4000-4100 tutorials ...

For HP printers, you need to be certified in the applicable printer before you can order parts direct from them.

On the other hand, you should be able to ask the people who come out to order and send out 4000/4100 a supply of paper pickup rollers,etc. If they are not willing to help you, find another company that is a little more flexible.

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HP LJ4000-4100 tutorials or classes

by Ann777 In reply to HP LJ4000-4100 tutorials ...

http://www.hp.com/education/certification/index.html

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HP LJ4000-4100 tutorials or classes

by Ann777 In reply to HP LJ4000-4100 tutorials ...

And here's a link to online tutorials/training for Printers & Imaging:

http://education.itresourcecenter.hp.com/

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