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HP Network Scanjet 5 Scanner

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7 replies

by jalaimo

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I am changing the nic card from Token Ring to Ethernet. After I put the new card in and power up the scanner I get the error msg '141 Network error' Network Int Error (0002) NW Scanjet 5 halted. I am not changing the IP address. I did try changing the IP address but got the same results. I did notice the configuration settings still have the Token Ring mac address and I can't find out how to chane that or what to do to make the scanner take it from the Ethernet card.
If more info is needed just ask...Thanks.

7 replies

by ann777

Remove the install file for the scanner from this computer ; you mnight need to check the registry thereafrter and remove anything with hp there too; reboot ; and then re-install while using the new nic.

by goodwin2000

Does the scanner software configuration have options to change the type of Network configurations?

If so change to 10Base or 100Base, whichever your network speed is, or even set to Auto.

Verify the NIC is working, ping that address. Make sure you are using TCP or at very least NetBEUI.

by goodwin2000

In addition as previous answer stated you may want to remove and reinstall scanner software and reconfigure

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