I have a HP OfficeJet7313 all-in-one printer attached to a Dell Optiplex GX620 machine running Windows XP(SP2). However the printer goes offline and stops printing. When I remove the USB cable and reconnect it Windows XP responds with an "unrecognised device" and the printer is not displayed in device manager. Any ideas, any one?
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If the link above doesn't work just go to http://www.hp.com and click "Software Drivers & Downloads"
Put "Officejet 7313" in the search. Then click "Microsoft XP".
This will bring up a page that has the most current drivers as well as some updates. Make sure you have the current drivers installed. And check the updates as well.
If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.
HP OfficeJet7313 goes offline