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HP OmniBook scroll Microsoft mouse

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by anejako

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A user I support has lost the scroll functionality of the Microsoft mouse that they have plugged into the docking station of their laptop. They are running Windows 2000 Professional on their laptop, which is an Omnibook 6000.
How do I get this scroll functionality back?

5 replies

by mdelyea

See article Q256043 at the Microsoft Knowledge Base (or go to google and type Q256043 in the search bar). It is not exactly the problem you describe but is close. Basically, a touchpad uses a 3 byte packet and a scroll mouse uses a 4 byte packet.Try disabling the touchpad when docked.

by anejako

This is more up the alley for the right thing to do. What needed to be done is to change the PS/2 setting in the BIOS to be Auto--the scroll function returned.

by bohicam1

Check to see if there is another hardware profile on the laptop. If this scroll mouse is on the docking station at work and they use a different type of mouse at home, they will need two separate hardware profiles to avoid error messages.
Good luck!

Mike

by anejako

Yes, this is a way to do this, but the setting is in the BIOS for the laptop. Thanks though.

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