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HP Pavilion zd7000 (zd 7383 ea)

By knb_71 ·
I hope someone can help as i'm a novice to the technicalities of this notebook :-(

I was using this notebook (belongs to a friend) the other day with the battery pack and on adaptor power. I was looking at a map, suddenly the system stalled and i had no other possibilty to turn it off other than take adaptor plug and battery completely out. Now it will turn on, all lights on but the screen remains 'stuck'. The screen is on (hazey blue/grey) but there is no picture. There is also no beep upon start up. I can hear the XP music starting up faintly in the back ground though. I have removed and reinserted RAM - this hasn't done anything.

All i know is that my friend has sent this notebook into HP repeatedly over the last 3 years due to malfunctioning for whatever reason. She now ofcourse wants me to get it sorted out/repaired but my insurance will not support me as it was 'loaned' to me. I need to find cheapest solution to get it fixed :-(
I live in Germany.

Any help would be GREATLY appreciated!

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by deepsand In reply to HP Pavilion zd7000 (zd 73 ...

Try the "Questions" forum; the "Discussion" forum is for matters of general discussion, not specific problems in search of a solution.

Post problems such as this to the "Question" forum, rather than the "Discussion" forum. There are those who specifically seek out problems in need of a solution, and that's where they go to look for such.

Additionally there are the benefits that:

1) The "Questions" forum provides for your feedback, by way of your being able to mark "helpful" responses as such. This does not necessarily mean that a given response contained the complete solution to your problem, but only that it served to guide you toward it. This is intended to serve as an aid to those who may in the future have a problem similar to yours, so that they might have a ready source of reference available, thereby perhaps obviating the need for them to repeat questions previously asked and answered.

2) The revised TR makes it quite difficult to find both "Discussions" and "Questions" that have not had a fairly recent post, owing to some functions comingling them in the listings. By keeping each type in their respective forums, it is easier for all to find what they are looking for.

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