Hardware

Ask something
Question Locked

HP Pavilion zv6000

0 helpful
16 replies

by taby24

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

Hello,
I have an hp pavilion zv6000 that is giving me problems. When I plug it in the blue power light(lightning bolt) blinks pretty fast off and on. I can hear ticking around the area where the power cord is. Nothing else happens. cant get it to start at all. No sound of fan or anything.
I have taken the laptop apart and found no burnt or smelly areas of the motherboard or other parts. I have wiggled the power cord, unplugged it and tried just the battery. I got the same clicking only more quiet then with the cord plugged in. I have tried without the battery in and same deal.
Anyone have any idea what the problem could be? WOuld hate to have to buy a new motherboard and the laptop is just over a year old and just out of warranty of course.
THanks all

16 replies

by bo999b

I had the same problem this morning with my HP notebook. Did you resolve the problem and if so what was the diagnosis?
Leading up to the disaster in reverse chronological order:
1) Computer was turning off unexpectedly no windows sut down just instant off. With turning it back on there was no windows message about turning off computer incorrectly and the computer would work normally until shuttig down again.
2)Installed 2GB memeory chips to replace the 512MB chips.

by gary56789

Find out from HP what voltage is delivered to the PC from the adapter (if it is not listed on the adapter or other documentation), make sure (with a VOM) that the correct voltage is being produced by the adapter. If all is fine, check the voltage of the battery (make sure you do this correctly, as per the manufacturers instructions). If you still haven?t found the problem, suspect faulty memory (try using just one chip at a time if two are installed); or suspect a faulty hard drive.

If you don?t feel skilled enough for any of the above, let an experienced person repair the PC.

by rauenzahn

thanks for posting this. i have the same problem (exactly) with my zv6000 and have been to 5 computer shops over the weekend. i even went so far as to buy a new charger with no luck. the shops i went to suggested either motherboard failure or power jack broken, but no clear consensus.

please post if you find out something. thanks.

by cian

I read this on a website, but I cannot call from my location
now:
ATTENTION: HP ZV5000 & ZV6000 & ZV7000 users please
call (847) 4591535 before sending your laptop over, more
than 50% of HP ZV5000 and HP ZV6000 as well as Compaq
R3000 that we receive DO NOT have the DC jack issue but
rather a motherboard issue. If you can hear a ticking /
clicking sound it is not a DC Jack issue.
http://www.laptoppowerjack.com/hp_power_jack_repair.h
tml

by hoppym26

Sound like you have a motherboard issue. Its either that or the memory.

by dedmanpc

Based on a review of some of the commments I also have a similar problem with a zv6000. The screen has gone bad and while troubleshooting (connected to external monitor) I've had the laptop shut down several times (WHILE CONNECTED TO A/C POWER) If I disconnect the power, it will run fine on the battery. Lots of fan activity in conjunction with these "spells."

by mwhite6

My daughter has the ZV6000 and it has the exact same issue - powering off when it feels like it.

Been to several PC shops - no luck.

Anyone find out anything?

by scott_breier

i have the same computer and have the EXACT same problem!! have you figured anything out because im stumped!?

by nsikubx

Hi did u manage to solve your problem i am having the same problem as you. Plz advise how to go about it if you managed. Thanks!

by rickchris91

I have a ZV6000 with similar problem on the MoBo. The power supply IS 19 volts, printed on mine, for the one posting question.

My mobo will not pass current from the power jack to the battery (and computer load itself). I need a dead mobo or a schematic to be able to fix this one. Does anyone know where I could get real tech info on this?

Thanks
Rick Harvey

by joost.schouppe

I am yet another one with the same problem: battery okay, but no charging. Ticking sound if you come up close. Adaptor OK.
So, anyone got to solve the problem? How many of you threw out your laptops already?

by rickchris91

I found a person in Canada that has a guy working for him that calims he can fix this problem real reasonable, (guessed $40 US). I just sent 2 boards to him. I have not got them back yet. I think the regulator chips are the problem. I tried to cross redderence and locate them with no luck, but this guy says he can get them fixed.

I will post back on here if I get results from these 2 boards, with his contact info.

Rick

This discussion is closed to new replies.