Hey everyone, okay I need some advice. My friends computer recently went down and they can’t figure it out so they called me.
Story: His wife was using the computer and it just froze on her, no blue screen nothing, so she just shut it off.
The Issue: The dang thing will not boot, no safe mode nothing….upon restarting it the hp blue splash screen comes up…sometimes it remains a plain blue. I did get my Hirens cd to boot but upon loading the linux rescue I got a disc error.
When the computer first turns on there is a msg that reads “please insert boot media” or something like that and upon sitting for a few mins (off) I can get a disc to boot but its short lived, is the boot sector fudged up? There a way I can connect the computer to my computer to run diagnostics on the hardware? I looked inside and everything looks normal, reseated the memory and that looked fine. Also, I disconnected all the usb devices from the computer to try getting it to boot that way but stil nothing (trying not to leave anything out so I’m hop scotching around. Its a x64 Vista as-well. kk thanks everyone and I appreciate the time you took to read this and possibly help.
