Hardware

Ask something
Question Locked

HP Photosmart D7360

0 helpful
2 replies

by annemarais

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
I have a customer who has an HP Photosmart D7360 printer. o/s is XP and he uses Works spreadsheet. The printer works fine for letters but when he wants to print spreadsheets if you click on print preview a window pops up 'out of memory' click ok to continue, you go to print preview. It will then print ok. How do I get rid of the 'out of memory' message and what does this mean? I was also getting the message ' document and printer settings do not match' but after I reinstalled the printer this has not reappeared.

2 replies

by thumbsup2

What version of Works is he using? There's a Microsoft discussion group with HP print problems and WORKS. You might want to take a look at this:

http://tinyurl.com/285ysp

I don't see that specific model of printer listed, but other D models are. They basically say that HP has stated the D model of printers won't work correctly with Works 7.

This discussion is closed to new replies.