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HP SaaS Service Manager Change Management System

By inachu ·
As a helpdesk tech all I can say is....
Ewwww!

This test bed we are using totally sucks VS what we use now(SAP)

SAP is super easy to create tickets and such and
HP SaaS Service Manager Change Management System looks like ...hard to describe but the easiest way to describe "HP SaaS Service Manager Change Management System" is that it is so ghetto!
Using SAAS would make me wish using paper and pencil instead.
The entire SAAS system looks like no helpdesk person had any input.
Id rather use blue ocean software and BOS crap also but SAAS makes BOS helpdesk software shine like gold.
HP SaaS Service Manager Change Management System for helpdesk management is a total joke to the entire helpdesk staff.

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