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HP4250 problem

By murphyk ·
I recently replaced a hp4250 printer with a new identical printer. It has persisted in generating the following error message when attempting to print SOME documents..."49.4c18 Error. To continue turn off then on". The old printer had no such problem. Any remedies?

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This error means

by cmiller5400 In reply to HP4250 problem

This error means that there was a critical firmware error. You could try and reflash the firmware. If that does not work, contact HP, as they probably will need to replace the firmware flash chip.

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