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HP8000N printing from Toshiba Portege 70

By axe ·
Among the numerous 7020CTs we have in a peer-to-peer network, we have one that's been experience major printing problems to a HP8000N. I have checked everything from the NIC, cabling, apps, drivers, etc. but it continues to print erratically, page 1-5 then back to half of page 1 then 20 copies of pages 1-3...out of an 11 page document.

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HP8000N printing from Toshiba Portege 70

by gregc In reply to HP8000N printing from Tos ...

This is how I would troubleshoot this problem. First I would see if I could hook the printer up to the Parallel port and print locally (this will verify the Print Drivers). Second, I would plug the suspect laptop into a location where a working laptop is, to eliminate cabling and the hub. If that fails the problem is in that Laptop. My next thing to change would be the NIC with a working one. The next step would be remove networking completly from the laptop including the dial-up adapter, then reinstall networking with the latests drivers for the NIC. Then delete the printer and reinstall the Latest driver for the Printer. One of those steps should solve the problem!!

Greg

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HP8000N printing from Toshiba Portege 70

by axe In reply to HP8000N printing from Tos ...

I have tried all of the above prior to posting this question. First one worked. Second one failed (I even replaced the laptop with the same results). Replaced NIC with a brand new one, still the same. I've removed networking and printers twice to no avail. Thanks for trying. Please help!

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