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  • #4068999

    Huge data spike

    by ldbug8 ·

    So my husband had a data spike of 15+gb in one day… We usually use only 5 to 6 gb a month combined… Google Fi is our provider they are telling us it was Google photos … That seems crazy any ideas what would cause such a data spike in one day?

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    • #4069020
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      Reply To: Huge data spike

      by birdmantd ·

      In reply to Huge data spike

      Did you replace his phone recently? Did he take a large number of photos recently? I am wondering if the phone was either uploading or downloading photos stored in the cloud.

      • This reply was modified 1 year, 1 month ago by Avatar photobirdmantd.
    • #4069027
      Avatar photo

      Time to read more about…

      by rproffitt ·

      In reply to Huge data spike

      This is why I make sure I use WiFi as much as possible on my phone. Photos and videos are huge now.

      -> Example reading at https://support.google.com/android/answer/9075847?hl=en

    • #4069228

      Reply To: Huge data spike

      by george.georgie1 ·

      In reply to Huge data spike

      A sudden spike in data usage can be caused by a variety of factors. In your case, your mobile provider has indicated that Google Photos may be the cause. It is possible that the app was uploading or syncing a large number of photos or videos, which can consume a significant amount of data.

      Other potential causes of a sudden data spike could include:

      Streaming high-quality video or audio content
      Downloading large files, such as software updates or media files
      Using a mobile hotspot for extended periods of time
      Background data usage by apps that are constantly syncing or refreshing
      Malware or a virus on the device that is using data in the background
      To narrow down the cause of the data spike, you can check the data usage on your device and identify which apps or services are consuming the most data. This can usually be found in the settings menu of your device. From there, you can determine if any particular app is responsible for the increase in data usage.

      If you are still unsure what caused the spike, it may be worth contacting your mobile provider for further assistance. They may be able to provide more specific details about the usage and help you identify the cause of the spike.

      Internet link removed by moderator

    • #4070372

      Huge data spike

      by 8171webportal ·

      In reply to Huge data spike

      sudden increase in data usage like the one you described could be caused by a few different things. Here are a few possibilities:

      Automatic backup: Google Photos is set to automatically back up your photos and videos by default, and this can use a significant amount of data if you have a large number of files to back up. It’s possible that a large number of photos or videos were uploaded during the data spike.

      Software updates: Automatic software updates can also use a significant amount of data. If your husband’s phone or any other device connected to your Wi-Fi network downloaded a large update during that day, it could have contributed to the data spike.

      Streaming: If your husband watched or streamed a lot of high-quality videos or movies, this could also explain the data spike.

      Malware or virus: It’s unlikely, but it’s possible that a malware or virus infection on one of your devices could have caused a sudden surge in data usage. ;

      To narrow down the cause, you can check the data usage on your husband’s phone or any other devices connected to your network to see which apps or services are using the most data. You can also try disabling automatic backups or updates temporarily to see if that reduces the data usage. Finally, you may want to run a malware or virus scan on your devices just to rule out any malicious software.

    • #4081951

      Reply To: Huge data spike

      by mageerauldmfhka ·

      In reply to Huge data spike

      Here are a few possibilities to consider:

      Automatic Backups: If you have automatic backup enabled for your photos and videos, then any new photos or videos taken on your devices will be uploaded to the cloud. If you took a lot of photos or videos that day, it’s possible that the automatic backup feature used up a lot of data.

      App Updates: If you have automatic app updates enabled on your devices, then large app updates could have been downloaded that day, using up a lot of data.

      Streaming or Downloading: If you or your husband were streaming or downloading large files, such as videos or music, that could have contributed to the data spike.

      Malware or Viruses: It’s possible that malware or viruses could have infected your devices, causing them to use up data in the background without your knowledge.

      Other factors: There could be other factors at play, such as software glitches or errors, that are causing the data spike.

      To further investigate, you can try checking the data usage details on your devices to see which apps or services are using the most data. You can also try disabling automatic backups, automatic app updates, and other data-intensive features to see if that helps reduce data usage. If the problem persists, you may want to contact Google Fi support or a tech expert for further assistance.

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