Hyperterminal Communication Settings

Greetings,

I am trying to troubleshoot a modem problem.
The requirements are to connect at ~38400,
7-E-1. However, each time I try to set 7-E-1 in
Hyperterminal and then hit the connect button,
it always reverts back to 8-N-1. This even happens when logged in as administrator.

Does anyone have any ideas on how to fix this?