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I am getting a BSOD on boot

By obmuloc ·
When I boot my Dell desktop I get Bsod along with the stop error NRQL NOT LESS OR EQUAL ?, This also occurs when I install the hard drive in another desktop as the primary slave. Although I understand that this error may be recoverable, I am not too concerned about this. what I would really like to know is it possible to recover any files from this drive by any other method?

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I think you actually mean IRQL ...

by OldER Mycroft In reply to I am getting a BSOD on bo ...

Now - given the predication of the standard M$ Error Message - it usually comes with a series of numbers attached.

They're not just there for SHOW!!!!

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It could be a couple of things causing the BSOD

by wanttocancel In reply to I am getting a BSOD on bo ...

You could have a bad/corrupt driver of sorts. If you updated any driver recently that could be the culprit. You should boot into Safe Mode (by pressing F8 before the Windows Logo screen) and remove the driver there.

This could also mean bad or mismatched RAM. You can try to remove one stick of RAM and see if the computer will boot without the BSOD. If it does then you probably have bad RAM. You can also rum Memtest to check the health of your RAM. This includes video cards so if you have an add-on video card you might want to try and remove it to see if the computer can boot.

If you can take down the error (it will look like this 0000000x0 where the zeros might be another number and/or letter) that will help us narrow your problem down.

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Try this and then connect it as a Slave [ edited for clarity ]

by Jacky Howe In reply to I am getting a BSOD on bo ...

My Computer, Properties, Advanced, Startup and Recovery and untick Automatically restart. While you are there make sure that Small memory dump (64 KB) is selected and the output is %SystemRoot%\Minidump. The Blue Screen will dump the Minidump file.
<br>
Restart the PC normally as this will allow the PC to Blue Screen. Take note of Stop 0X000000 error message and Google it.
<br><br>
Minidump Files can be found here. C:\WINDOWS\Minidump\Mini******-**.dmp
<br><br>
How to read the small memory dump files that Windows creates for debugging
<br>
http://support.microsoft.com/kb/315263
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To download and install the Windows debugging tools, visit the following Microsoft Web site:
<br>
http://www.microsoft.com/whdc/devtools/debugging/default.mspx
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Instructions on using Windbg.
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Open Windbg and select file, Symbol file path and brows to the Symbol folder that you have downloaded and installed Symbols to, select OK.
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Close the workpage and save the Workspace information. This should lock in the Symbol path.
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Open Windbg and select file and select Open Crash Dump then navigate to the minidump, highlight it and select Open.
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There are two ways to use !analyze -v the easiest is to click on !analyze -v under Bugcheck Analysis.
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When you have ran the initial dump if you look to the bottom of the screen you will see kd> to the right of that type in !analyze -v and press the Enter key.
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Ctrl + a will let you copy the information and paste it into notepad.
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Look to the bottom of the page for information like this. This was fixed by updating the Graphics Drivers.
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FAULTING_THREA 864f6a98
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DEFAULT_BUCKET_I GRAPHICS_DRIVER_FAULT
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CUSTOMER_CRASH_COUNT: 1
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BUGCHECK_STR: 0xEA
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PROCESS_NAME: logon.scr
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LAST_CONTROL_TRANSFER: from 00000000 to bfef0fea
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STACK_TEXT: f6434e6c 00000000 00000000 00000000 00000000 sgiul50!DrvBitBlt+0x585
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STACK_COMMAN .thread 0xffffffff864f6a98 ; kb
<br>
FOLLOWUP_IP: sgiul50!DrvBitBlt+585 bfef0fea 75f9 jne sgiul50!DrvBitBlt+0x580 (bfef0fe5)
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SYMBOL_STACK_INDEX: 0
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SYMBOL_NAME: sgiul50!DrvBitBlt+585
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FOLLOWUP_NAME: MachineOwner
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MODULE_NAME: sgiul50
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IMAGE_NAME: sgiul50.dll
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DEBUG_FLR_IMAGE_TIMESTAMP: 3b7dfec7
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FAILURE_BUCKET_I 0xEA_IMAGE_sgiul50.dll_DATE_2001_08_18
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BUCKET_I 0xEA_IMAGE_sgiul50.dll_DATE_2001_08_18
<br><br>
<i>Keep us informed as to your progress if you require further assistance.
</i>

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Update info on my BSOD

by obmuloc In reply to Try this and then connec ...

Thanks guys for the swift responses to my first post and my apologies for not giving you more info in the first instance. I hope this rectifies things, I hope the following info makes my situation a little clearer.

I am unable to boot into XP when using any of the options available under the F8 key, I geet the same result on every attempt and that is as follows:
IRQL_NOT_LESS_OR_EQUAL
STOP:0x0000000A (0x00001008,0x000000002,
0x00000000,0x0804EB5CF) Occasionally, the first one following STOP reads 0x00000008.

I do not know if any hardware or drivers have been installed in the recent past, the PC has just come into my possession and the previous owner does not know either. The memory however passes all diagnostics tests with flying colours so does not appear to be the problem.

I hope the above will be of assistance to you in helping to resolve my BSOD problem.

Thanks in advance

rumpy

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Put the drive back in the original PC

by Jacky Howe In reply to Update info on my BSOD

You can use the Hard Drive Makers Testing Utility to Test the Drive
<br><br>
Hitachi / IBM - DFT "Drive Fitness Test"
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http://www.hgst.com/hdd/support/download.htm
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Works with all manufacturers
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Western Digital "Data Lifeguard"
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http://support.wdc.com/download/index.asp#dlgtools
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Works with WD drives only
<br><br>
Fujitsu "FJDT"
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http://www.fel.fujitsu.com/home/drivers.asp?L=en&CID=1
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Works with fujitsu models only
<br><br>
Samsung "hutil"
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http://www.samsung.com/Products/Hard...ties/hutil.htm
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Compatability unknown...
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Seagate "Seatools"
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http://www.seagate.com/support/seatools
<br>
Works with Seagate drives only
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Insert your XP CD and when you see ?Press any key to boot from CD? press a key. Now wait for the XP installer to finish loading up and you will be presented with the option to press R to Repair.
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Press R.
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The next screen will ask you which Windows installation you would like to log on to. Normally the following will be listed:
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1: C:\WINDOWS
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Press 1, then Enter to continue.
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You may now be asked for the Administrator password. If you know this type it and press Enter. If you don't know the Administrators password it may be blank. Just press Enter or type your username and password.
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At the command prompt type:
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chkdsk /r
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Let it run through the 5 stages.
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Darik's Boot and Nuke can be used to completly erase the drive.
<br><br>

http://dban.sourceforge.net/
<br><br>

Autonuke should do it by running it at least 3 times.
<br><br>

Recreate your Partitions. Then install the Operating System.

<br><br>
<i>Keep us informed as to your progress if you require further assistance.
</i>

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