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I can't shut down my computer!

By johnjds ·
HP Pavilion with Win ME. Everything great for 1st two weeks after upgrading to ME but now computer will not shut down. I go through the shut down process and computer re -boots. I also tried switching it off but again it re-boots. I am assuming itis a windows problem but I guess it could also be a hardware problem. I can see the ok to turn off your computer message flash on the screen just before it reboots, but nothing I have tried will allow me to shut down.

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I can't shut down my computer!

by lcd4 In reply to I can't shut down my comp ...

My advice is to visit HP's web site (www.hp.com) see if they have a bios update or driver updates for your PC. The automatic power down of your PC requires that the bios on your machine supports it.

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I can't shut down my computer!

by johnjds In reply to I can't shut down my comp ...

the computer has worked fine and automatically shut down as it always has for two weeks following the upgrade to ME the shut down problem only started yesterday.

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I can't shut down my computer!

by dmiles In reply to I can't shut down my comp ...

Try updating the video drivers and update the Bios,to see if this helps.

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I can't shut down my computer!

by johnjds In reply to I can't shut down my comp ...

the computer has worked fine and automatically shut down as it always has for two weeks following the upgrade to ME the shut down problem only started yesterday.

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I can't shut down my computer!

by OTL In reply to I can't shut down my comp ...

Simple question, have you verified it is defaulting to shut down computer and not reboot?
If not is the bios still configured for advanced power management?

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I can't shut down my computer!

by johnjds In reply to I can't shut down my comp ...

The default is shut down. All power management is off

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I can't shut down my computer!

by OTL In reply to I can't shut down my comp ...

Simple question, have you verified it is defaulting to shut down computer and not reboot?
If not is the bios still configured for advanced power management?

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I can't shut down my computer!

by johnjds In reply to I can't shut down my comp ...

The default is shut down. All power management is off

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I can't shut down my computer!

by ask_doc In reply to I can't shut down my comp ...

John,
i have a couple of questions: are you running open programs while trying to shut down? try ctrl,alt,del and end all your tasks. then shutdown
when it reboots is it looking for a file? if so try using a start up disk.
also you can try starting in safe mode by turning it off & as soon as it starts to boot hit f8, then use your start up disk
all else fails, you may have to recover your old files and reload win me
good luck
DOC

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I can't shut down my computer!

by johnjds In reply to I can't shut down my comp ...

No programs are open when I try to shut down. The computer works fine everything looks ok and works ok, it just will not shut down. I will try your other suggestions, but if they work, it doesn't appear to be a correction, just a work around. I still feel there is a correctable problem without a complete format and start over. I will let you know later today if your suggestions worked
Thanks
John

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