Question

Locked

i don't know what is wrong with my system, LAPTOP

By oginite ·
I TRY TO LONG IN, AFTER INSERTING MY PASSWORD IT SHOWS WELCOME AND IMMEDIATELY SHORT DOWN, PLEASE IS IT VIRUS AND IF NOT ,WHAT CAN I DO ?

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All Answers

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need more information

by Sue T In reply to i don't know what is wron ...

What operating system is the computer running? If it is windows, can you boot into safe mode without the computer turning off? Do you have anti virus installed? Is it updated? If you can boot into Safe Mode then try running a full system scan with your anti virus. Do you have any anti spyware softwae installed (ad aware, sypbot search & destroy, malware bytes, etc.) if so you can also try doing a scan with that also. Other members will most likely have more questions but lets start with these and we will go from there.

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stick in a box, ship it to the mfg or if out of warranty Best Buy

by CG IT In reply to i don't know what is wron ...

have them fix it.

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Maybe

by seanferd In reply to stick in a box, ship it t ...

the caps lock key keeps getting hit during logon?

Cuz I don't know if I'm up to explaining how to replace the userinit file and reg entry.

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