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  • #3937865

    I got a virus in my chrome browser, urgent help.

    by aliaman600 ·

    When I search something in chrome, it redirects to website named “tobepartuo.com” and then to bing.com. It also randomly closes chrome when I’m using it. I searched online for solutions, can’t seem to find one. The virus also randomly opens and closes some app on my PC, but it does it so fast I can’t read the name of it. I checked my extensions, there was this extension called “Properties” which seemed fishy. I removed it and the issue with redirecting to tobepartuo doesn’t happen, but the issue of chrome randomly closing and that app opening still happens. This started when I was trying to download something from the internet, and a “Your file is ready to download.iso” file downloaded. I may have clicked on it I do not remember. I need this matter urgently fixed, since I am in school and everything I do is on my computer. Please help!!

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    • #3940142

      Re: virus

      by kees_b ·

      In reply to I got a virus in my chrome browser, urgent help.

      Can you tell what that “something” that tyou tried to download was? Some things are harmless, some things aren’t. And apparently your something was.

      If there is a virus in your chrome browser, as you write, the short-term solution is simpe. Don’t use Chrome browser, but any other (like Edge in Windows 10 or Firefox or – if you happen to use Avast Antivirus, the secure browser coming with that program. But it could be, of course, that the virus is not in the browser, but found a nice place somewhere else on your computer.

      If it’s only in Chrome, uninstall that program and see what happens if you download and install it again. Maybe (not a very big chance) all is fine again.

      But first make a copy of “everything you do for school” on a USB-stick, an external hard disk or the cloud. Preferaby 2 copies on different media. Then it’s safe while you go for a long-term solution, which can be removal of the virus or reinstalling Windows.
      And don’t make a copy of that .iso file that caused all this. See if you can delete it.

      • #3940140

        Reply

        by aliaman600 ·

        In reply to Re: virus

        Ok, i do not remember exactly what i was tryna download, but i know it was something from getintopc.com. And i know that the virus isn’t only in chrome neccessarily, because as i said, theres this other program that keeps opening and closing on my pc. It happens so fast that I don’t get the time to see what program it actually is. Uninstalling chrome and reinstalling won’t solve the problem as a whole. because the virus is on my pc as far as i know. I can and have deleted the .iso file. Is there an anti virus program that can help with removing this virus? Or do I do the “reinstalling windows” and storing important stuff on hardrive as u said? Thanks for replying!

        • #3940139

          Re: virus

          by kees_b ·

          In reply to Reply

          Since you told you had a virus in your browser, I replied to that problem.

          Anyway, it seems that the antivirus you currently use didn’t catch this malware. You can try a bootable antivirus disc. Some antivirus-companies offer such. However, success isn’t guaranteed at all, but it might be worth a try. If no luck, there’s the reset o0r reinstall Windows route to go.

        • #3940138

          Reply

          by aliaman600 ·

          In reply to Re: virus

          Ok, so with the reinstall windows, what is the process? Is there a video that explains re innstalling windows?

        • #3940137

          Re: reinstall Windows

          by kees_b ·

          In reply to Reply

          https://support.microsoft.com/en-us/windows/how-to-refresh-reset-or-restore-your-pc-51391d9a-eb0a-84a7-69e4-c2c1fbceb8dd tells more, although it’s not a video.

          I’d start with a System Restore to before you went to that site to download something. It’s not a reinstall, but a good way to go back to what worked. That is, if it works.

    • #3958135

      Reply To: I got a virus in my chrome browser, urgent help.

      by edwardokdudumari ·

      In reply to I got a virus in my chrome browser, urgent help.

      I was playing Minecraft and when I quit it, I went to Google but it brought me to a different engine (poshukach), I haven’t downloaded anything online it just appeared out of nowhere, how do i remove it from my search engine list, due to the recent update of the option of removing a search engine getting removed its still there and I fear that it will still affect my browser and pc.

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