I got a warning that said I have been infected, not to turn off the compute - TechRepublic
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January 9, 2025 at 07:43 PM
kimboleycali

I got a warning that said I have been infected, not to turn off the compute

by kimboleycali . Updated 8 months, 2 weeks ago

I was on the site pdfiller, I use the site often to complete legal documents. I was going to download a manual for a motorcycle and several pop ups appeared on my screen saying I have been infected, not to turn off my computer, to call a phone number.

I right away disconnected the computer from the internet and turned off the wifi. I got on my phone and looked up the warnings and saw this is malware and a scam, as the message did say to call a phone number.

I think I need to not boot the computer until I can scan it, clean it. Not sure how to do this.

The computer is an Acer Nitro, is there a recovery mode or do I create a USB boot?

Thanks for any help.

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